We can do local site visits. First we carry out a phone call to discuss your requirements.
Yes we do cover the whole of the UK
Some of our bigger buildings may require planning permission depending on the location in the garden and the design of the barn
We do only if it’s associated with the barn build.
Depending on the size of the project it can take anything from 3 days to 3 weeks.
Yes, we can install and supply a line to the barn and carryout the required plumbing.
We recommend you use a well-seasoned dry hard wood such as oak. You should avoid ferns, pines and any wood that has been chemically treated.
A well-maintained oven can last a lifetime.
Yes every 6 months the oven should be repainted and any external cracks filled. We strongly recommend a roof cover over your oven to ensure longevity.
Yes, our Premium Amigo ovens with a front chimney are designed for enclosed spaces
We supply sleeper bases designed to fit all our ovens. Alternatively, you can build them out of concrete blocks. Drawings for the base and advise is available once you have placed your order.
We provide 3 services. Kerbside delivery to your property, full installation and delivery from our team or the oven can be built bespoke on site.
The Amigo Oven is very heavy and cannot be lifted by hand or tilted on its side. We will send you all the information you require to carry out the installation on purchase of the oven. Please ensure you have sufficient access for the oven to pass through.
Your Amigo oven will come with a one year guarantee and a lifetime of support providing all of our maintenance information is adhered to.
This section applies to Amigo Oven’s warranty whether you have purchased our products for residential use or for commercial/professional use.
The warranty does not cover the below cosmetic changes under natural expectations of the product where the oven maintains full functionality.
- Surface reaction on metal parts
- Expansion and movement of oven trim
- Heat tarnishing/discolouration
- Hairline cracking of the brick that does not affect the oven’s structural integrity
- Small, cosmetic paint chips or scratches to any outer surfaces of the oven or accessories that do not affect the structural integrity of the Product
- Marks or scratches to the stone/bricks after prolonged use or when using pans
- Discolouration caused by soot build up from the ovens open flame
Your warranty will not cover damage, defects or failure to comply with the warranty conditions in any of the following events:
- Damages or failures resulting from force majeure events, including but not limited to natural disasters, acts of war, or other unforeseen events beyond our control.
- You make further use of the Product after giving notice that it may be damaged/defective unless you have received written confirmation from us advising otherwise.
- any improper use outside of our product guidelines and manual, misuse or unauthorised alteration or installation of the Products by you, your employees, agents or hired staff
- The defect arises as result of you not following our instructions in relation to the type of fuel to be used with the Products, that being, only kiln dried hardwood with a moisture content of 20% or less.
- Cracks caused by thermal shock or from not following our curing and maintenance guidelines on heat up and safe storage
- The product is transported for use outside of the original delivery territory where certification or direct sale is not present.
- The defect arises as a result of improper storage of the oven, including water, salt and chlorine damage, regulator being exposed to direct sunlight for prolonged periods of time.
- The defect arises where the oven has taken on significant moisture, impacting heat up times and/or the stone/brick level due to improper storage.
- The defect arises from caustic cleaning materials
- The defect arises as a result of fair wear and tear
- The defect arises as a result of incidental loss or accidental damage
- The oven differs from any corresponding specification, as a result of changes to made to ensure compliance with applicable statutory of regulatory requirements
- The failure of the oven is a result of a modification made by your or a third party, or use of an after market component or defective part(s) not covered by the commercial or residential warranty as previously set out.
- No fault is found
- The failure of the oven is a result of the oven being used in conjunction with other goods not supplied by us
- The failure of the oven is a result of theft, loss or removal of equipment by you or a third party, and such costs may vary depending upon the location of the oven and any other reasonable costs incurred by us.
- Unauthorised alterations are made to the product
- Damage or deterioration of the product from excessive use in a commercial outdoor setting (15+ hours a week on average).
The hole is to fit an Amigo manual spitroast
Hairline cracks are a normal occurrence of any wood fired oven. Large cracks however are the result of thermal shock where the fire has been built up too quickly and too intense heat.
It is imperative that any cracks are filled as per our maintenance guide to avoid any water penetration.
It is normal for steam and water to appear from the cracks where condensation has built up.
First make sure your oven is left open for at least a day in order for the moisture to evaporate naturally. Then, fire the oven up increasing the heat slowly over a couple of days to draw out the remaining moisture. Do not leave any ashes in the oven as this will attract moisture.
We recommend that you use your oven all year round.